Terms & Conditions

By using Pet Valley, you agree to provide accurate account and shipping information and to use the site only for lawful purchasing purposes.

All product prices are listed in the currency shown at checkout and are subject to change without notice. Orders are only confirmed once payment is verified through PayFast.

Pet Valley reserves the right to cancel or refuse any order, including for suspected fraud, pricing errors, or stock unavailability, with a full refund issued in such cases.

Product descriptions and images are provided in good faith; minor variations in color or packaging between what's shown and what's delivered may occur.

These terms are governed by the laws applicable to Pet Valley's registered place of business. Continued use of the site constitutes acceptance of any future updates to these terms.